Uber giving best features, customers can now book cabs on WhatsApp

New Delhi : Now you are also being given the facility to book a cab on WhatsApp. Yes, you are now getting the facility to book Uber rides on WhatsApp. Cab company Uber is soon going to release this new option for WhatsApp. The company is preparing to release this new cab booking service for Delhi-NCR from the first week of August. Now you will be able to book cabs using only WhatsApp.

special in this news

  • 33 percent of orders came from new users
  • There will be no threat to the security of the users
  • To book Uber from WhatsApp, this work has to be done?

33 percent of orders came from new users

Let us tell you that this feature was first tested by the company in December last year in Lucknow city. The experiment revealed that WhatsApp2ride’s customers are more youthful than the average Uber app user and 50 percent of them are less than 25 years old. After this experiment, the company got about 33 percent of the orders from new users. The company believes that if this experiment is successful, you will not need to download Uber’s app separately. You will be able to book cabs only using WhatsApp.

There will be no threat to the security of the users

Talking about this new feature of Uber, Manikandan Tangratnam, Senior Director, Uber Mobility and Platforms said that users who book cabs through WhatsApp will be provided with the same security as are available for booking rides directly on the Uber app. Even after booking a cab through WhatsApp, information like the name of the drive and license plate will be sent to the users. Also, the information of the pickup point can be sent to the driver based on the location. Whereas even while talking to the driver, the identity of the users will be kept confidential, that is, the driver will not be able to see the WhatsApp number of the users.

To book Uber from WhatsApp, this work has to be done?

First of all, you have to message by writing ‘Hi’ to this number +91 7292000002 from your WhatsApp number. After messaging, you will be asked the pickup and drop location in the chatbot. After providing the information about the location, you will be given the information of the ride, showing the fare and the expected arrival time of the driver. Once you do your OK, you will be sent the driver’s information and OTP. After this you will be able to start the ride by entering the OTP.

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